Shipping policy

ORDER PROCESSING:
Please allow upto 24 hours to process your order. Expect an email within 24 hours to let you know your order is on the way!  Weekend orders could be closer to 48 hours before you get an email update.

STORE PICKUP
Currently we do not have facility to allow pick up.

FLAT RATE SHIPPING
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.

DOMESTIC SHIPPING RATES AND ESTIMATES
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.

INTERNATIONAL SHIPPING
We offer currently do not provide international shipping

REFUNDS,, RETURNS AND EXCHANGES
Please see our refunds, returns and exchanges page

If you have any further questions, please don't hesitate to contact us at sales@smartgroupnz.co.nz